Managed
Infrastructure

Managing IT infrastructure in-house can be complex, resource-intensive, and costly. Acklo’s friendly Gloucestershire, UK Based team can help with your infrastructure needs.

FAQs
HERO Hybrid

What Are Managed Infrastructure Services?

Managed Infrastructure encompasses a wide range of services, including network management, server maintenance, cloud hosting, storage, and cybersecurity.

Acklo can help tailor a Managed Infrastructure solution to the needs of your business – and because the solution is tailored to you, we can be fully hands on – providing a full support service for all your IT, fully hands off – providing just the infrastructure with no ongoing management, or somewhere in between – perhaps you want to know your servers are always patched, but don’t need support for desktops.

We Won't Leave You Stuck

A friendly voice is always at the end of the phone, and all issues are dealt with by experienced engineers, who want to fix things – not play ticket tennis.

Reliability

We guarantee 99.99% uptime on our Private Cloud Platform – which has achieved 100% uptime since our launch in 2024.

Obsessed With Redundancy

We know first hand what it’s like to work with systems built on a hope and a prayer. That’s why ours aren’t. It’s also why we host in a data centre built to Tier 3+ standards.

One Size Doesn't Fit All

Our solutions are tailored to each customer, so you can get the service you need, without paying for what you don’t need.

So What Do Managed Infrastructure Services Cost?

Because your business is unique, we build a Managed Infrastructure solution around you. This means the pricing will be tailored to you, so you only pay for what you need.

Easy Setup

Discover

Design

Cost

Plan

Migrate

Public Cloud

Thinking about switching to public cloud services? Our experienced cloud specialists can collaborate with you to create a roadmap and offer ongoing support to keep your platform running smoothly.

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Private Cloud

Acklo can help you manage your own Private Cloud, or you can rent resources on ours bringing the benefits of Public Cloud without the downsides.

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FAQs

What’s the difference between managed infrastructure and managed IT support?

Managed Infrastructure is provision and management of the behind the scenes infrastructure, patching servers, running backups etc.

Managed IT Support builds on that and provides direct support for day to day issues with PCs and Laptops.

Can I keep using our on-site, physical servers?

Absolutely, it’s your choice! It’s your decision but Acklo can help and advise the best Hybrid solution to suit your business processes and network needs.

What happens if something breaks out of hours?

As all our services are tailored to your needs, we'll discuss this when quoting your solution. Whatever you decide, you'll still be able to call us any time of day or night, and an engineer will get back to you inline with the agreed SLA.

Where is my data held?

For infrastructure hosted on Acklo's Private Cloud data is stored in our secure Gloucestershire, UK data centre facility.

Contact Us

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Or feel free to call us on 0333 11 20 400

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